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Incident Management

Title Approx Commencement Date Approx Commencement Time
Urgent Repair to XNET in ManilaWednesday, May 17, 20175pm Manila time
Title Approx Commencement Date Approx Commencement Time
Service disruption notice for 10th July 2017 - NBN disruptions - Sunshine Coast QLDMonday, July 10, 201711:20am
Service Disruption notice for the 31st of May - Outlook O365 DisruptionsWednesday, May 31, 201710am
Service Disruption Notice for 20170429 - Expected Internet outage for XNET customers located in PhilippinesSaturday, April 29, 201717:00 Manila Time
Service Disruption Notice for 24th April 2017 - NBN Disruption Between Brisbane and Caboolture - QLDMonday, April 24, 201711am
Philippines XNET Clients - upstream carrier issuesMonday, February 20, 201710:45AM UTC+8
Service Disruption Notice for February 2nd , 2017. Telstra OutageThursday, February 2, 201712pm
Service Disruption Notice for February 2nd , 2017Thursday, February 2, 20174am PH Time
Service Disruption Notice for February 1, 2017Wednesday, February 1, 201712.00
Disruption Notice for 8th of December 2016 - XSTRA PhilippinesThursday, December 8, 20164pm
Issues browsing to certain websitesWednesday, November 2, 20161200
Disruption Notice 20th OctoberThursday, October 20, 20160845
Recommendation from XSTRA for 29/9/2016Thursday, September 29, 20161pm
Disruption Notice for 3rd September 2016Saturday, September 3, 20161AM
Service disruption for 30th of August 2016Tuesday, August 30, 20167am
Recent Internet DisruptionsMonday, August 22, 201610 am
Disruption notice for 19th of August, 2016Friday, August 19, 201610:30am
Disruption notice for 4th of August, 2016Thursday, August 4, 20168:06am
Disruption notice for 17th of July, 2016Wednesday, July 13, 201610am
Disruption Notice for Friday 20th May 2016Friday, May 20, 20168:00pm
Service Disruption Notice for Monday, 9th of May, 2016.Monday, May 9, 20161315
Disruption notice for Saturday, 7th May 2016Saturday, May 7, 20168pm
Disruption notice for Friday, 27th of November, 2015.Friday, November 27, 2015Approx between 2;30 am - 5:30 am
Disruption notice for Wednesday 18th of November , 2015Wednesday, November 18, 20151PM
Post incident report for 7th of Oct 2015 network disruptionWednesday, October 7, 20151:44AM
Disruption notice for 2nd of September , 2015Wednesday, September 2, 20151:40pm
Service disruption notice for 26th of August 2015Wednesday, August 26, 201512:08 pm
Service disruption notice for 7th of July 2015Friday, August 7, 201510:30 am
Planned maintenance from upstream internet providers for Tuesday 11th August 2015Tuesday, August 11, 20152am
Service disruption notice for 28th of July 2015Tuesday, July 28, 20158am
Service disruption notice for 15th of July 2015Wednesday, July 15, 201510:30pm
Network disruptionTuesday, July 14, 20158am
USA Links experiencing disruptionsMonday, July 13, 20156:40am
Wholesaler Network outageThursday, July 2, 20159:00am
Upstream ISP issue on the Sunshine coast, QLD - Services restored.Wednesday, April 15, 20158:50 am
Core router logging disruptionTuesday, April 14, 20156am
TPG OutageWednesday, March 25, 20157.00am GMT (+10)
PLANNED MAINTENANCE - Hyper-V Replica Backup Systems PausedTuesday, March 10, 201512pm
SDN - Planned Maintenance 9:30pm (+10 GMT) Thursday 5th MarchThursday, March 5, 20159:30pm
SERVICE DISRUPTION - Upstream Provider Intermittent Network IssuesMonday, February 23, 201510:00AM
SERVICE DISRUPTION - Core Network Access IssuesThursday, January 22, 20154.08pm
SERVICE DISRUPTION - Phone Services Inbound & Outbound - UPDATESaturday, January 3, 20158.00AM
Service Disruption UpdateTuesday, November 25, 201410:15-10:30am
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